FAQ For USA, EU, UK Customers

🧡 Frequently Asked Questions

Your questions, answered — with peace of mind.


🛍️ How can I pay for my order?

We accept a variety of secure payment options to make checkout smooth and simple. You can pay using credit/debit cards, PayPal, Apple Pay, Google Pay, and more. If you choose PayPal, you’ll be redirected to their secure login page to complete your purchase.


🔐 Is my payment safe and secure?

Absolutely! Your payment is processed through encrypted, SSL-secured channels — the same level of security trusted by major banks and businesses worldwide. We do not store your card details on our servers.


💳 Are there any hidden fees or charges?

No hidden charges — pinky promise. You only pay what you see at checkout (product price + shipping, if applicable). Depending on your local bank or currency conversion, you might see a tiny difference (less than 0.5%), but nothing sneaky on our end.


📦 When will my order be shipped?

Most orders are dispatched within 2–3 business days. Occasionally, if an item is in high demand or being restocked, dispatch might take a little longer — but we’ll always keep you posted.


✈️ How long does delivery take?

Delivery generally takes between 7–10 business days, depending on your location. Some remote or rural areas may take a bit longer. But don’t worry — we’ll make sure your package finds its way home to you.


📍 Can I track my order?

Yes! As soon as your order ships, you’ll receive a tracking link via email. Click on it anytime to see where your package is and how close it is to you.


Can I cancel or change my order after placing it?

We totally understand — plans change! You can cancel or modify your order within 3 hours of placing it. After that, it's likely already in the works or shipped. Just drop us a message quickly if needed!


🎁 What if I see a price drop after buying?

We adjust prices based on trends and stock, and sometimes those changes happen fast. We don’t currently offer price-match refunds, but you can always check back for fresh deals. We often drop surprises! ;)


👕 How do I choose the right size?

Each product has a detailed size guide, including fit type (regular or oversized). We recommend comparing the measurements with your favorite tee at home. Still unsure? Reach out at support@eazypeace.com, and we’ll help you out!


🔄 What’s your return policy?

We want you to love your order. If you receive something that’s damaged, incorrect, or defective, contact us within 7 days of delivery and we’ll be happy to help.
📌 Please note:

  • We don’t accept returns for size-related issues, so double-check our size guide before ordering.

  • Return shipping is your responsibility.

  • Original shipping charges are non-refundable.


🎨 Can I place a custom or bulk order?

Absolutely! For bulk orders, collaborations, or custom designs, just email us at support@eazypeace.com. We’d love to bring your idea to life!


Do you include freebies or surprise gifts?

Sometimes, yes! Especially on larger orders. We believe in sharing little moments of joy — you never know what might land in your package. 🎁


🎨 Custom & Personalized Orders

We love making something just for you!
If you’d like a custom order or want a specific design tweak, simply send us a message with your wishes—we’ll take care of the rest.


🎁 Gift Wrapping & Packaging

We currently don't offer gift wrapping and packaging.


🌈 More Color Options

Looking for a color not shown? Yes, we’ve got more!
Just send us a message—we’ll send back a mockup with your chosen design and preferred color so you can preview it before you buy.


🖨️ Printing Process

Our apparel is printed using high-quality Direct-To-Garment (DTG) technology.
This method gives a crisp, durable finish that lasts—with proper care, your print can stay vibrant for years.


👃 Why Does My Shirt Smell Like Vinegar?

That fresh-from-the-box scent is totally normal.
It’s caused by a harmless fixative used in DTG printing to set the ink. It’s temporary and will disappear after the first wash.


📏 How to Use the Size Chart

To find your perfect fit, measure a shirt you already own and compare it to our size guide:

  • Length: From the highest shoulder point (next to the collar) straight down to the bottom hem.

  • Width: From one armpit seam across the chest to the other seam.


📐 Between Two Sizes?

If you’re in between sizes, think about how you like your fit:

  • Choose smaller for a more fitted look

  • Choose larger for a looser, relaxed feel


❓ Preferred Size or Color Not Listed?

Reach out to us! Our collections are updated regularly, and we often have options not yet listed online. We’ll do our best to get you what you need.


🧼 Care Instructions

To keep your Eazy Peace gear looking fresh:

  • Wash: Cold, inside-out, gentle cycle with similar colors

  • Bleach: Non-chlorine only, if needed

  • Dry: Tumble dry low or hang to dry for best longevity

  • Iron: Inside-out on low; avoid printed areas

  • Dry Clean: Not recommended

These steps will help your print stay vibrant and your fabric in top shape, so you can enjoy it again and again.

💬 Still have a question?

No worries — we’re just a message away.
Email us at support@eazypeace.com and we’ll get back to you with a smile.


Warm regards,
The Eazy Peace Team
Wear the love, Share the bond